GENERAL TERMS OF USE

USING OUR PRODUCTS

  • Please review the relevant product label, warnings, and directions carefully and always patch test before use (see below).
  • If you have sensitive skin, pre-existing medical conditions or are uncertain about possible sensitivity, perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs.
  • If you have prior medical conditions or are taking any medications or are concerned about the appropriateness of a product for your skin type, please consult a dermatologist before including any new product into your skincare regimen. We are happy to connect you to our dermatologists who can help determine the right product(s) and skincare regimen for you.
  • Unlike chemicals, natural ingredients vary considerably and we follow industry practices to ensure that each batch is consistent. However, due to naturally occurring variances in ingredients, minor differences in color or texture or scent are possible from batch to batch. However, this does not affect the efficacy or safety of the product, since all product batches undergo a rigorous quality control process (see below).
  • All products are for external use only.
  • By purchasing our products, you acknowledge and accept that all products, including those that contain all-natural ingredients may cause sensitivity in some individuals and that ReliftGlow’s will not be held responsible for such occurrences.
  • ReliftGlow’s products are not medications or pharmaceutical drugs. Our recommendations for suitability of products is limited to certain skin ailments & conditions. Such recommendations are not and should not be deemed to be a medical diagnosis for our customers. Our recommendations for suitability of products is made in good faith, and are accepted by the customer entirely at the purchaser’s risk and liability.
  • Please consult a dermatologist prior to including additional products in your skincare regimen. ReliftGlow’s makes no guarantee, whether expressed or implied, with regard to the beneficial effects of a product, since this may vary from person-to-person, and is affected by inter alia each customer’s medical history, lifestyle and habits, diet, stress levels, environment and combination of products in their skincare regimen.

PROPER STORAGE AND HANDLING

    • Please follow all instructions for proper storage and handling of our products.
    • Once products are opened and used, spoilage may happen due to individual hygiene practices, storage conditions, and other factors.
    • To avoid any risk of contamination, refrain from touching our droppers to your skin or other surfaces. Also ensure that water and other contaminants do not enter the product container as this may cause spoilage.
    • ReliftGlow accepts no responsibility for incorrect storage and handling of products once the packaging seal has been broken by the customer.

OUR QUALITY CONTROL PRACTICES

We undertake comprehensive quality control checks for every product batch at formulation, production and post-production stages. Additionally, all batches are tested before dispatch. In case of additional concerns , we also undertake additional re-tests . Our quality control measures are in accordance with applicable laws, and industry best practices.

LEGAL DISCLAIMER

  • ReliftGlow’s gives no warranty of any kind, express or implied, including but not limited to implied warranties as to merchantability, fitness for a particular purpose and non-infringement, nor shall ReliftGlow’s be liable for any damages, whether direct or indirect, including consequential damages of any kind that may result from the use of our products.
  • ReliftGlow’s strives to ensure the accuracy of its product images and information on inter alia our website, social media and marketing materials (including our ads). However, some manufacturing changes may be pending updates on our site. Although items may occasionally ship with alternate packaging, freshness and quality assurance is always guaranteed, in accordance with our quality control processes.